Next Generation AI Ops for IT Operations

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What is Friday?

The Al Powered Support You Forgot to Hire

Friday AI is an intelligent IT operations platform that sits on top of your existing infrastructure to discover, detect, and resolve business impacting IT issues at scale— without your team needing to lift a finger.

The Al Powered Support You Forgot to Hire

Friday Al handles the repetitive and tedious parts of IT behindthe scenes- so your team can build the future.

“Friday has become our IT sidekick. It understands our tech
environment, finds the root of problems fast, and handles routine fixes
automatically-freeing up our team to focus on bigger things”

Kurt Schlatter
Chief Technology Officer, Chaffey Joint Union High School District.

“Friday has become our IT sidekick. It understands our tech environment, finds the root of problems fast, and handles routine fixes automatically-freeing up our team to focus on bigger things”

Kurt Schlatter
Chief Technology Officer, Chaffley Unified School District.

Always–On Proactive Support, Delivered at Scale

With Friday integrated into your systems, you’ll start seeing immediate, measurable improvements across your operations:

  • Fewer tickets— Friday resolves common IT incidents automatically before they ever reach your service desk
  • Fewer truckrolls — remote corrective actions eliminate unnecessary costly on-site technician visits.
  • Fewer disruptions — issues are proactively caught and resolved before users or operations feel the impact.
  • Faster resolution on escalated issues —Friday hands off a full diagnostic and root cause analysis on escalated issues so your team isn’t starting from scratch
How It Works

Seamless Compatibility
with Your Existing Network Stack

Friday communicates locally via command line and web APIs — integrating directly with your existing network stack without requiring any infrastructure changes. Already running Cisco, Aruba, HP, Fortinet, or another system? Great! Friday works with it.

A platform that helps you scale

Friday is ready to help you expand your reach with its powerful
capabilities and actionable follow-ups

Discover

Friday automatically discovers every device, connection, and system across your IT footprint — including new devices the moment they join the network.

Monitor

Friday watches over your environment around the clock, detecting issues in real-time the moment something deviates from the established baseline.

Triage

Not every issue is equal. Friday assesses urgency, prioritizes what needs immediate action, and filters out the noise.

Resolve

Friday executes the right corrective actions based on the automations your team has configured. Issues get resolved in minutes, not hours. And Friday documents every step of the way.

A platform that helps you scale

Friday is ready to help you expand your reach with its powerful capabilities and actionable follow ups

Deploy across multiple sites to minimize truck rolls and staff visits.

Proactive communication to affected sites or users while Friday takes actionable next steps.

Create flexible
flows that evolve to your incident response standards without sacrificing security.

Shrink incident
resolution from days and weeks to minutes, greatly increasing your teams’ efficiency and reducing spend.

Respond Faster with
Incident Response (IR) Flows

Friday’s IR Flows are the customizable, no-code  workflows that tell Friday exactly how to respond when an issue is detected. You define all the parameters — the wait time before action, whether approval is required, what action to take, and when to escalate it. Friday executes it for you.

Meet the
Friday Dashboard

Your single command center for everything Friday does — oversee your environment, manage IR Flows, track incidents, and see exactly what Friday resolved, all from one intelligent interface.

Full visibility of IoT devices, network connections, cloud apps and physical cables.

Build, configure and manage incident response automations.

Set escalation rules, approval requirements, and notification preferences

Upload your floor plan to get a more unified and customized view of a specific site

Assess surveillance camera image quality through Friday ClearSight

Track issues and resolutions across every site from a single interface

Meet the
Friday Dashboard

Friday’s single user–intelligent portal that lets you oversee your entire IT environment.

Proactively monitor IOT devices, network connections, Internet issues, and even physical cable connections.

Set automated response flows to fix issues before users even notice

Track issues across every site from a single, intuitive interface

Make Sure Your Surveillance System Can Actually See with Friday ClearSight.

Friday ClearSight is included in every Friday AI subscription. ClearSight continuously assesses camera image quality across your entire surveillance network — evaluating image integrity in real time and detecting degraded or offline camera feeds before they become a security or operations blind spot.

Learn more

What ClearSight keeps watch over:

  • ✓Camera image quality and clarity.
  • ✓Offline or unresponsive camera feeds.
  • ✓Degraded image signals across your surveillance network.
  • ✓Real-time alerts when a camera drops below acceptable image quality thresholds.

What ClearSight does not do

  • ✕
    Analyze, record, or store video footage
  • ✕
    Monitor people, movement, or behavior
  • ✕
    Perform facial recognition or biometric analysis
  • ✕
    Replace your existing VMS or NVR platforms

Friday Works for Everyone IT Touches

The business case for proactive IT

  • ✓Increased uptime = direct revenue protection
  • ✓Safeguard people and places through reliable safety infrastructure
  • ✓Budget predictability — fewer surprise costs and emergency callouts
  • ✓Increase operational efficiency across every site and department
  • ✓Better experience for employees and customers when technology just works

The day-to-day difference

  • ✓
    Radical reduction in noise and repetitive tasks
  • ✓
    Single unified view across all your sites from one dashboard
  • ✓
    Proactive incident response that lowers MTTR significantly
  • ✓
    Repeatable workflows and predictable outcomes
  • ✓
    More time for strategic work

The growth multiplier

  • ✓
    Scale without hiring
  • ✓
    Fewer truckrolls = higher margins on every client
  • ✓
    Higher profitability per client through automation
  • ✓
    Stand out in a crowded MSP market with proactive IT delivery
  • ✓
    Stronger client retention and natural expansion opportunities

Let Friday show you how shifting from reactive
to proactive IT will take your organization
to the next level

Request a Demo